Privacy notice

1. Introduction

1.1 This privacy notice (Privacy Notice) sets out the ways in which we, The Greenslade Family Foundation (we, us, our), collect and use your personal data (your personal information) in connection with our website and any of our social media platforms. It also explains what rights you have in relation to your personal data.

1.2 Our website and services are not intended for children. We do not knowingly collect or maintain personal information of children under the age of 18. We will take the appropriate steps to delete the personal information of persons under the age of 18.

2. About us

2.1 We are a charity registered in England with charity number 1178046.

2.2 You can contact us as follows:
Correspondence address: 33 Grosvenor Street, London W1K 4QU
Registered office: Smith & Williamson, 25 Moorgate, London EC2R 6AY

3. Information we collect

3.1 We may collect, use, store and transfer different kinds of personal data about you (depending on the circumstances). We have grouped together these types of personal information as follows:

3.1.1 Identity and contact data: including titles, names, addresses, email addresses and phone numbers.

3.1.2 Website analytics data: we will also collect certain information about how you use our website and the device that you use to access our website, even where you have not created an account or logged in. This might include your geographical location, device information (such as your hardware model, mobile network information, unique device identifiers), the data transmitted by your browser (such as your IP address, time zone settings, access status/HTTP status code, volume of data transmitted, browser type and version, language settings, length of visit to the website, date and time of the request, operating system and interface), the number of page views and the search queries you make on the website and similar information. This information may be collected by a third-party website analytics service provider on our behalf and/or may be collected using cookies or similar technologies. For more information on cookies please read the ‘COOKIES’ section below.

3.1.3 Social media profile information: if you interact with any of our social media profiles, you may provide us with personal information. For example, if you ‘like’ or ‘share’ posts that we have made on a social media platform, if you comment on our profile pages, or if you contact us directly via social media, you may reveal personal information such as details of your social media account name, and other identity and contact data described above. You will also share with us details of the information contained in any comments or correspondence with us.

3.1.4 Newsletter and marketing preferences: we will receive details of your newsletter and marketing preferences if you sign up to receive any newsletters or marketing via the website or social media.

3.1.5 Any other personal information that you provide to us: any other information that you choose to provide to us in the course of your application for funding including financial data.

4. How we collect personal data

4.1 We collect this personal information from you either directly, for example, when you contact us, or indirectly, such as your browsing activity while on our website (please see the ‘COOKIES’ section below).

4.2 In certain circumstances, we will receive information about you from third party sources. For example:

4.2.1 Website and IT support service providers: we may collect personal information from our website developers and IT support providers.

4.2.2 Website security: we will collect information from our website security service partners about any misuse to the website, for instance, the introduction of viruses, Trojans, worms, logic bombs, website attacks or any other material or action that is malicious or harmful.

4.2.3 Website and social media analytics providers: we will collect aggregated information from our website analytics providers, such as statistical or demographic data, in order to assess the effectiveness of our website. Aggregated data could be derived from your personal data but will not directly or indirectly reveal your identity.

4.2.4 Social media plugins: we may use social media plugins from service providers such as Instagram, Facebook, Twitter and LinkedIn.

4.3 We might also receive information about you from third parties if you have indicated to such third party that you would like to hear from us.

5. How we use personal information

5.1 We use your information for the following purposes:

5.1.1 To provide access to our website: to provide users with access to our website in a manner convenient and optimal, which may involve sharing information with our website hosts and developers, and IT support providers.

5.1.2 To process your application for funding: we will use the details you provide us in order to assess your organisation’s suitability for potential funding. The information you provide will help us to determine whether you meet the criteria for support.

5.1.3 Relationship management: to manage our relationship with you, which will include notifying you about changes to our terms of use or privacy notice.

5.1.4 User support: to deal with enquiries or complaints about the website, which may include sharing information with our website developer, security provider and IT service providers as necessary to provide user support.

5.1.5 News and marketing updates: to keep in contact with you about our news, events and developments that we believe may interest you, provided that we have you permission to do so, if necessary. We may share your information with a marketing services provider to enable us to carry out these functions.

5.1.6 Social media interactions: to interact with users on social media platforms including Facebook, LinkedIn and Twitter, for example, responding to comments and messages, posting, ‘retweeting’ and ‘liking’ posts.

5.1.7 Research and analytics: to use data analytics to carry out aggregated and anonymised research about general engagement with our website in order to improve our website, marketing, user relationships and experiences.

5.1.8 Fraud and unlawful activity detection: to protect, investigate, and deter against fraudulent, unauthorised, harmful or illegal activity on our website or social media accounts.

5.1.9 Compliance with policies, procedures and laws: to enable us to comply with our policies and procedures and enforce our legal rights, or to protect the rights, property or safety of others, and share your information with our technical and legal advisors.

5.2 Lawful grounds for using non-sensitive personal information We will use your personal information for the purposes listed above on the basis of:

5.2.1 performance of your contract with us;
5.2.2 your consent (where we request it);
5.2.3 where we need to comply with a legal or regulatory obligation; or
5.2.4 our legitimate interests. Where we use your information on the basis of our legitimate interests, we make sure that we take into account any potential impact that such use may have on you. Our legitimate interests don’t automatically override yours and we won’t use your information if we believe your interests should override ours unless we have other grounds to do so (such as your consent or a legal obligation). If you have any concerns about our processing please refer to the section titled ‘YOUR RIGHTS’ below.

6. Lawful grounds for using sensitive personal information

“Special categories” of particularly sensitive personal information, such as information about your religious or philosophical beliefs, health, racial or ethnic origin, sexual orientation or trade union membership, require additional levels of protection under data protection laws. Whilst we do not actively seek to collect sensitive data, there may be occasions where we are provided with this type of information. In addition to the lawful grounds listed above, we must have additional lawful grounds to process these types of sensitive personal information. As such, we may process your sensitive personal information:

6.1.1 with your consent;
6.1.2 on the basis of our legal obligations or the exercise of rights in connection with employment, social security and social protection laws;
6.1.3 on the basis of substantial public interest;
6.1.4 where it is needed in relation to legal claims;
6.1.5 where it is needed to protect your vital interests, or the vital interests of someone else, and you are not capable of giving your consent;
6.1.6 where you have already made the information manifestly public; or
6.1.7 as otherwise legally permitted under data protection laws.

7. Where we might share your information

7.1 In connection with the purposes and on the lawful grounds described above, and in addition to the recipients of your information as described above, we may share your personal information when relevant with third parties such as:

7.1.1 Our service providers: service providers we work with to manage our website and social media accounts.
7.1.2 Regulators and governmental bodies: charities regulators, tax authorities, governmental bodies and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances.
7.1.3 Other third parties (including professional advisers): any other third parties (including legal or other advisers, regulatory authorities, courts, law enforcement agencies and government agencies) where necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of individuals, or where such disclosure may be permitted or required by law.

7.2 We require third parties to maintain appropriate security to protect your information from unauthorised access or processing.

8. Cookies

8.1 We do not use cookies on our website. Our website does not track visitor information for analytics, marketing or any other purposes.

8.2 Our website may contain content and links to other sites that are operated by third parties that may also operate cookies. We don’t control these third-party sites or cookies and this Privacy Notice does not apply to them. Please consult the terms and conditions and privacy notice of the relevant third-party site to find out how that site collects and uses your information and to establish whether and for what purpose they use cookies.
8.3 If you do not wish for cookies to be installed on your device, you can change the settings on your browser or device to reject cookies by selecting your preferences on the pop-up notification on our website. For more information about how to reject cookies using your internet browser settings please consult the “Help” section of your internet browser (or alternatively visit Please note that, if you do set your Internet browser to reject cookies, you may not be able to access all of the functions of the website.

9. How long we will keep your information for

We will retain your information for as long as we reasonably require for the lawful purposes, such as for exercising our legal rights or where we are permitted or required to do so by law.

10. Help keep your information safe

10.1 You can also play a part in keeping your information safe by:

10.1.1 keeping your devices protected by using the latest version of your operating system and maintaining any necessary anti-virus software; and
10.1.2 being vigilant to any fraudulent emails that may appear to be from us.

11. International transfers of your information

11.1 The Greenslade Family Foundation is registered in England. 11.2 For individuals based in the European Economic Area (EEA), whenever we transfer your personal data out of the EEA, we ensure that appropriate levels of protection are afforded to it by ensuring at least one of the following data transfer solutions are implemented:

11.2.1 We will transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries;
11.2.2 Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries; and
11.2.3 Where we use providers based in the US, we may transfer data to them if they are subject to Standard Contractual Clauses to provide similar protection to personal data shared between the Europe and the US. For further details see

11.3 Please contact us using the details in the ‘ABOUT US’ section of this Privacy Notice above if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

12. Your rights to the information we hold about you

12.1 You have certain rights in respect of the information that we hold about you, including:

12.1.1 the right to be informed of the ways in which we use your information, as we seek to do in this Privacy Notice;
12.1.2 the right to ask us not to process your personal data for marketing purposes;
12.1.3 the right to request access to the information that we hold about you;
12.1.4 the right to request that we correct or rectify any information that we hold about you which is out of date or incorrect. You also have the right to ask us to complete information you think is incomplete;
12.1.5 the right to withdraw your consent for our use of your information, where we have relied on your consent to use your information, which you can do by contacting us using any of the details at the top of this Privacy Notice;
12.1.6 the right to object to our using your information on the basis of our legitimate interests (or the legitimate interests of a third party) and there is something about your particular situation which makes you want to object to processing on this ground;
12.1.7 in certain circumstances, the right to receive a copy of any information we hold about you (or request that we transfer this to another service provider) in a structured, commonly-used, machine readable format; and
12.1.8 in certain circumstances, the right to ask us to limit or cease processing or erase information we hold about you.

12.2 How to exercise your rights

12.2.1 You may exercise your rights above by contacting us using the details in the ‘ABOUT US’ section of this Privacy Notice above, or in the case of preventing processing for marketing activities also by checking certain boxes on forms that we use to collect your data to tell us that you don’t want to be involved in marketing. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

12.3 What we need from you to process your requests

12.3.1 We may need to request specific information from you to help us confirm your identity and to enable you to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

12.3.2 You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We will try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

13. Third-party links

The website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

14. Changes to this privacy notice and your duty to inform us of changes

14.1 We may make changes to this Privacy Notice from time to time. We will post any changes to our site, or notify you of any material changes by e-mail if we have been provided with your email address.

14.2 It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us by contacting us via the contact details stated at the top of this Privacy Notice.

15. How to complain

15.1 If you have any concerns about our use of your personal information, you can make a complaint to us at
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113
ICO website:

This Privacy Notice was updated on 6 October 2020.